COVID19 introduced new business standards
Due to the COVID19 outbreak, we are not accepting any returns.
- Only faulty items sent from Bohurupi.in are eligible for a replacement.
- Unclaimed packages will be returned to the sender, and you will have to raise a request.
- If the package is marked delivered but you haven’t received it, or returns unclaimed, or shows an incorrect address, you will be required to pay the shipping fee for a replacement.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. But if you have already accepted the shipment, there is always a simple option of a conditional exchange of the product which you have received. The product received in a damaged condition you can exchange or get a full refund.
Please visit your order page and open a support ticket for the order or email us at [email protected] mentioning your Order ID and attach some prof. We will personally ensure that a brand new replacement is issued to you at no additional cost.
Please make sure that the original product tag and packing is intact when you send us the product back.
The Return request has to be initiated within 48 Hour (FORTY EIGHT hour) from the day of delivery.
1A.Replacement requests are considered under the following circumstances:
- The print on the item is not as described/displayed (Color variations will not be accepted).
- The item is damaged (broken/chipped/dented/torn or otherwise tampered with).
- All tags and labels must be intact. The item will not be worn and/or washed. Items with stains and/or tears will not be replaced.
2B.Returns are not accepted under the following conditions:
- The return reason quoted as “THE ORDER WAS FOR ANY OTHER PRODUCT AND WAS WRONGLY ORDERED FOR THIS ONE”.
- Return request made after the period of 48 hours (FORTY-EIGHT HOUR)
- You no longer want the item.
- You are not able to receive the item.
- The item is smaller/bigger than what you expected.
- You do not want the color you originally chose.
- You don’t like the item you received even though there is no damage to it.
- You had provided an incorrect address/has moved.
- There is no longer any requirement for the item.
3C.What products are not eligible for return or replacement?
The following products shall not be eligible for return or replacement:
- Customized T-Shirts
In case of dissatisfactions with the product(s) please share some photographic/videography evidence of the received product to the mail address.
If you have any questions concerning our return policy, please contact us at: