Q & A
Delivery ChargesDelivery charge varies with PINCODE’s However, For West Bengal (Bangla), We offer absolutely Free Of Cost Delivery Service. (COD Charges may apply). Our System automatically calculates all extra charges for shipping and COD charges live depending on the PINCODE and shipping type.
Estimated delivery dates are as followsThe date of shipment varies on the availability of the stocks and other facts (weather, natural disasters, etc.) Estimated delivery dates are as follows :
- Within Hooghly delivered in ( 1– 2 working days from the day of shipped ).
- Other areas in West Bengal ( 2 – 5 working days from the day of shipment).
- The rest of India is delivered in ( 5 – 7 working days from the day of the ship).
** Staying in line with the current lockdown in various parts of the country, there will be a delay in delivering your orders as most of our courier partners have halted operations while others are short-staffed. We constantly monitor the situation and work with our courier partners to get your orders delivered as soon as possible. We request you to bear with us in this challenging situation **
Return & Replacement Policy:
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. But if you have already accepted the shipment, there is always a simple option of a conditional exchange of the product which you have received. The product received in a damaged condition you can exchange/replace or get a full refund.